Combined with the use of the SAP+PLM system, the sales end can respond to customer needs within 2 hours, visit the site according to the requirements, plan the configuration of the sanding process assembly line for the customer and provide guidance on the sanding process.
Cooperating with agents in more than 20 countries and districts and regions around the world, we can respond to customer after-sales service needs within 2 hours and provide solutions within 24 hours. Relying on the MSG system on the equipment, remote operation and maintenance services can be realized.
Regularly pay back visits to customers, provide equipment testing services and sanding process guidance and training services.
Our team Our people
We are one of MOTIMAC like each spare part of the machine. We work with enthusiasm and belief in the deep of heart.
We challenge ourselves with higher standards and strict request from the customers. We never give up.
Our sales team, service team, and the warehouse department, the delivery department, the design team, the development department as well as the finance, the administration , all of them are parts of the big serve group. All of them make MOTIMAC famous in this wood working industry.
We are proud of them.
Li Ying. Age of 46. Has been MOTIMAC for 16 years
MOTIMAC WAREHOUSE KEEPER
The Beauty of woman
We seldom see woman in the machinery industry. But here MOTIMAC women show their charming and expertise. They have passion, energy. They are woman but they are more than a woman. They says MOTIMAC is an intelligent manufacturing.
Mr Liu. Age of 43
Drive to Motimac
Every morning Motimac bus picks up us from home to the factory. Mr. Liu is a considerate driver. He cleans, sterilize and then smile to everyone. “Morning”and “Smile” start a new day.
Mr Qi. Age of 61. Has been MOTIMAC for 21 years
MOTIMAC ELECTRICAL ENGINEER
“I have been here for 21years. I feel at home and do not want to leave. The youngers here are enthusiastic and I am charged as well. ” Mr. Qi is the teacher of every electrical engineer and he is patient. He says all the electrics are his babies and needs to be looked after with heart.
Ren Jinlin. Age of 37.
Has been MOTIMAC for 21 years
“All the spare parts are inspected carefully based on the checking list. The inspect center checks every parts, screws, rollers, sand papers, and so on, every day” Our QA Ren says that his job is to be responsible for sanding machine, the finish sanding effect which is the customer want.
Wong . Age of 36.
Has been MOTIMAC for 16 years
Installation, inspection and delivery. Then next is the maintenance. Wong calls the list every month. He needs to make sure all the MOTIMAC can be maintained correctly. “Guidance and training is necessary” He says. Correct operation can prolong the machine and reduce maintenance cost.
Work is over but we stay. We walk into the gym which is in the factory. We talk, we laugh and we find ourselves here in MOTIMAC
Providing you with integrated sanding solutions
24/7 before-sales and after-sales services
Comprehensive technical support